Información adicioAdditional Information on Data Protection

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Who is the Data Controller?

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The data controller is: Clientes Anónimos, S.L., CIF: B-55460752, with registered office at Avenida Maisonnave 41, door 3, 03003 Alicante, and the following email address for these purposes: protecciondedatos@clientesanonimos.com.

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For what purpose do we process your personal data?

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CA will process the information submitted by the User through the contact forms in order to manage the delivery of the information requested and/or to provide the User with offers of products or services that may be of interest.

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CA will not create commercial profiles or make automated decisions.

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Personal data will be retained for the time necessary to resolve the queries raised, and once completed, will be kept for a maximum period of one year, unless there is a legal or contractual relationship, in which case the aforementioned retention period will begin upon termination of said relationship, unless another period is established by legal provision.

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What is the legal basis for the processing of your data?

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The legal basis for processing personal data is the User's consent. Therefore, failure to provide the requested personal data or failure to accept this Privacy & Cookies Policy will result in the inability to process the requests made on the Website.

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CA is committed to the proper use of the data collected through the contact forms on the Website, to respecting its confidentiality, and using the data in accordance with its intended purpose. CA will also fulfill its obligation to store and safeguard the data, implementing all necessary measures to prevent unauthorized alteration, loss, processing, or access.

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By submitting any of the forms, the User consents to the processing of their personal data and guarantees that the personal data provided is accurate, undertaking to communicate any modifications. Likewise, the User guarantees that all information provided corresponds to their actual situation, is accurate, and is up to date.

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What are your rights when providing your data?

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The rights you can exercise as a User of this Website are as follows:

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• Right of access: This is the right of the User to contact CA to find out if their personal data is being processed, and if so, to obtain information about it.

 

• Right to rectification: Exercising this right allows the User to request the correction of their personal data when it is inaccurate.

 

• Right to object: This right allows the User to object to CA processing their personal data under certain circumstances.

 

• Right to erasure (right to be forgotten): This right can be exercised by requesting CA to delete personal data when certain conditions are met.

 

• Right to restriction of processing: This right allows the User to request the restriction of the processing of their data by CA, in accordance with applicable law.

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Furthermore, we inform you that data protection rights are personal and may only be exercised by the affected party (the User) upon proof of identity or by their legally authorized representative.

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To verify the User’s identity, a copy of their ID card or an equivalent document, such as a passport or driver’s license, is required. Electronic signatures will also be accepted as proof of identity.

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Requests to exercise the data protection rights must meet the minimum requirements specified in the regulations. However, all requests will be addressed with the protection of the User in mind and, if necessary, CA will assist the User in exercising their rights without obstruction.

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Requests to exercise data protection rights should be sent to the following email address: protecciondedatos@clientesanonimos.com

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COOKIES

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In accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (Art. 22), CA informs you about the use of data storage and retrieval devices on the terminal equipment of Users.

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What are cookies?

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Cookies are files or data that are downloaded to the User's computer/smartphone/tablet when accessing certain websites and applications, allowing the storage and retrieval of information about the User. Cookies can serve different purposes, such as recognizing the User, obtaining information about their browsing habits, or personalizing how content is displayed.

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What cookies do we use at CA?

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The Website uses the following types of cookies:

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1. Essential cookies: These cookies allow basic functions such as security, identity verification, and network management.

2. Analytical cookies: These cookies are used to understand how Users interact with the Website and provide information about the number of Users, website traffic, etc.

3. Functional cookies: These cookies collect data to remember the choices Users make in order to improve and offer a more personalized experience.

4. Marketing cookies: These cookies are used to track the effectiveness of advertising, providing a more relevant service and offering better ads that match your interests.

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Specifically: